1.0 Protecting your privacy

1.1 Cymtrix Training Systems is committed to protecting your privacy. Cymtrix Training Systems is bound by the provisions laid down in the Commonwealth of Australia Privacy Act 2001.

2.0 Your personal information

2.1 Personal information held by Cymtrix Training Systems may include your name, your employer, your position or title held, your current address and or your email address.

3.0 How we collect personal information

3.1 Cymtrix Training Systems collects personal information when you submit your personal details to us through our website when registering as a website member; or making a purchase for goods and or services; or when booking and making payment for training courses offered; or when you request to be contacted. Cymtrix Training Systems does not collect or store any credit or debit card details whatsoever. Every financial transaction is completed in a secure on-line banking environment with financial details being available to our financial clearing services provider. For further information please refer to our website Terms of Use.

4.0 How we use your personal information

4.1 Your personal information may be used to administer and manage payment or credit clearance services, including charging, billing and collecting debts and so as to electronically conduct appropriate checks for credit-worthiness and for fraud. Your personal information is collected so Cymtrix Training Systems can promote and market its products and services to you. We do this to keep you informed of our products, services, news and special offers. If you do not wish Cymtrix Training Systems to promote and market its products, services, news  and special offers to you in relation to marketing and promotional material sent via email, we will send such material only if you elect to receive it (i.e. opt-in) or if it is provided in response to your request. You can indicate your opt-in preference on our websites.

5.0 What we do not engage in

5.1 Cymtrix Training Systems does not sell, loan or give away any customer or registered membership list (in full or in part) to any other party for any reason other than that required by law.

6.0 When we have to disclose your personal information

6.1 Cymtrix Training Systems takes reasonable steps to ensure that these organizations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

6.2 In addition, we may disclose your personal information to:

(a)    Your authorized representatives or your legal advisers (e.g. when requested by you to do so);

(b)   Credit provision and financing services employed by Cymtrix Training Systems;

(c)    Our professional advisers, including our accountants, auditors and lawyers;

(d)   Government and regulatory authorities and other organizations, as required or authorized by law;

7.0 The Cymtrix Training Systems website

7.1 Cymtrix Training Systems provides  a variety of goods and services via our websites. When you visit our website, our web servers record anonymous information such as the time, date and URL of the request. This information assists us to improve the structure of our website and monitor its performance. Cymtrix Training Systems also collects Internet Protocol (IP) address. IP addresses are assigned to computers on the internet to uniquely identify them within the global network. Cymtrix Training Systems collects and manages IP addresses for security purposes.

7.2 Use of Cookies

To help Cymtrix Training Systems serve you better, we collect information that does not identify you personally, but rather identifies your computer and browser settings. This is done by using a little file called a “cookie” and by tracking IP addresses. A cookie contains a small amount of data which often includes an anonymous unique identifier that is sent to your browser from a website and is stored on your computer. Cookies operate in the background and you can turn them off if you wish. This may, however, impair your ability to use some of the features on our website. Cymtrix Training Systems may use cookies to make our website to work better keeping track of your login name, password, hidden page access rights and your purchase history.